Saturday, July 21, 2012

The Importance of a SLA and Service Health Dashboard for the Cloud

If you were using a Cloud solution, wouldn't an SLA in addition to a health dashboard be important to you?

This recent article from Gartner reminds me of “Why Service Level Agreements Count for Cloud Computing”:

Microsoft Cloud Services including Microsoft Dynamics CRM Online provide not only an SLA but also a Service Health Dashboard

99.9% SLA:

Service Health Dashboard for Microsoft Dynamics CRM Online and Office 365


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