Saturday, August 6, 2011

Impact to administrator productivity-Salesforce Security Profiles

Productivity not only begins with users of your CRM solution but also the people/administrators who have to manage the system.  Unfortunately, Salesforce doesn’t allow multiple profiles for users so administrators must create multiple group profiles for users w/in groups that need different rights.  How many combinations of profiles do you want to manage?

With Microsoft Dynamics CRM, you can assign multiple profiles to your users to allow them access to the applicable areas of your CRM system and provide administrators flexibility in setting security roles.  Here is a great overview video providing a summary of how this works within Microsoft Dynamics CRM.

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